Skip to Main Content

Passwords, printing, and other tech

CUNY provides current students, staff, and faculty with free access to the cloud version of Microsoft Office (Word, Powerpoint, etc.) and Microsoft Teams. 

💻 Connecting To MS Office 365

💻 Getting Started with Microsoft Teams

💻 Finding Your Teams

💻 Creating Your Team

💻 Adding Your Team Members

💻 Troubleshooting and Tips

💻 Security Considerations

💻 Connecting To MS Office 365

CUNY's licensed version of Office 365 is available to students, staff, and faculty through the Technology Services Page

After successfully logging in, you may decide whether you would like to remain logged in (if it's your own computer) or choose to login in each time (for shared/public computers). You can choose the application you want from the menu.

 Screenshot of Office 365 Homepage with Teams selected

💻 Getting Started with Microsoft Teams

You can use Teams on your internet browser, or download the desktop or mobile app. Using one of the apps instead of your internet browser can keep Teams from slowing down your internet connection.

 Screenshot of Microsoft Teams homepage 

Clicking on your avatar will reveal the drop-down menu for your profile and allow you to download the app.

  Screenshot of Microsoft Teams Username Page

💻 Finding Your Teams

In Teams, click on "join or create team" on the right side of the screen under your avatar..

Screenshot of the Microsoft Teams Join or Create Team Button 


If the manager of a team has given you a code to join, enter it in the appropriate box.

Screenshot of Microsoft Teams Join a team with a code box

💻 Creating Your Team

Click "create a team".

Screenshot of Microsoft Teams Create a team button 


Select the type of team you want to create. This will make it easier to categorize and find later.

Screenshot of Microsoft Teams Select a team type menu

💻 Adding Your Team Members

If your team is not private, right click the extended menu for your team's listing and choose "get link to team" so people can join your team (they will have to be confirmed by you as the team's manager).

Screenshot of Microsoft Teams menu showing options for teams 


If the team is private, click "manage team" and go to the settings menu to create a code that will allow people to join and be confirmed automatically.

Screenshot of a Microsoft Teams setting menu for a team with team code highlighted

💻 Troubleshooting and Tips

If you find that your connection to Microsoft teams keeps dropping: 

  • You can use to the assessment tool from Microsoft to analyze your network connectivity. It may clue you in to issues that could be causing disruptions in your Skype for Business/ Microsoft Team Meetings.
  • If you are on your home computer, you could try deactivating any firewalls/Proxy (SSL Packet Interception) you may have in place, but this comes with security risks. If you do not know how to do this yourself, you should seek advice before attempting it. You will not be able to do this on a Hostos computer.
💻 Security Considerations
CUNY's Data Classification for Cloud Based Services

Data Classification Public

  • Allowed in Office 365
  • Examples of Data Allowed in Office 365
    • Any data not classified as Confidential or Sensitive as defined previously

Data Classification Sensitive

  • Allowed in Office 365 with security recommendations
  • Examples of Data Allowed in Office 365 with Security Recommendations 
    • Email and other communications regarding internal matters not been specifically approved for public release
    • Proprietary financial, budgetary or personnel information not explicitly approved by authorized parties for public release
    • Identities of donors or other third-party partner information maintained by the University not specifically designated for public release

Data Classification Confidential 

  • Not allowed in Office 365
  • Examples of Data Not Allowed in Office 365
    • Personally Identifiable Information (PII)
    • Student educational records
    • Health Information
    • Citizenship information
    • Payment (credit/debit) cardholder information
    • Trade secrets, intellectual property or information that may be relevant for the creation of a University, faculty or student owned patent
    • Human subject and other research data containing PII (i.e., not de-identified) and/or licensed under a restricted data use agreement or other applicable restriction mandated by the CUNY Human Research Protection Program (HRPP) / Institutional Review Board (IRB)
    • Passwords and access codes